Terms + Conditions

Welcome to Coached By B. Below are the Terms and Conditions for working with our company, and, upon signing, replaces any previous terms you may have signed in connection with our business. As a client of Coached By B, you confirm that you are of legal age in your country to participate in our services. 

Minimum Commitment

Online coaching services provided by Coached By B via our membership portal have a minimum 4-week commitment period. You are expected, and required to commit to this term upon signing up for your chosen service. 

You are unable to cancel during this period and if you cancel the subscription you will only have access to the app for the remainder of the 4 weeks and are not entitled to any return. The service continues on a monthly basis and will continue to roll-over unless cancelled by you, the user.

Payment of Service 

  1. You will be required to pay for your services via Stripe/Everfit direct debit. 

  2. You will be required to pay for your subscription on a monthly basis.

  3. If a payment fails, you will be required to make payment at your first convenience. If you do not, you will be at risk of your service being put on a temporary or permanent hold. 

  4. In the event of a payment failure, a dishonour fee may be applied.  The payment system will automatically try to recharge your card. 

  5. If you have any changes to your bank card, bank account or payment method, you are required to update your details as soon as possible here: https://client.everfit.io/login 

  6. We may at any time, at our discretion, adjust the cost of your online coaching at the end of your minimum commitment period. If this is to occur, we are required to provide you at least 14 days’ notice in writing to your nominated email address. This will come into effect in your next payment following the end of the notice period.

  7. Refunds are not applicable with your service.

Cancellation of your service 

Coached By B Subscription is completely self-managed and can be cancelled within your own account at any time. You are required to pay in monthly installments and you will be able to cancel at any time. 

If you have any questions or concerns regarding your account please email  brooke@coachedbyb.com.au.

Pause Periods 

  1. Pause periods are not available within our subscription and if you wish to pause payments you will need to cancel & rejoin when you are ready to return.

Medical Disclaimer 

  1. By joining this subscription, you acknowledge that the training programs provided are general in nature and not tailored to individual needs, goals or medical conditions. Participation is entirely at your own discretion and risk.

  2. Coached By B does not require completion of a PARQ form for this program, and you are responsible for ensuring you are medically fit to undertake physical activity. If you have any pre-existing medical conditions, injuries or concerns, it is your responsibility to seek clearance from a qualified healthcare professional before beginning.

  3. Coached By B provides general fitness and nutrition guidance only. This does not constitute medical advice or replace the need for consulting with a doctor, dietitian or allied health professional.

  4. You understand and agree that Coached By B is not liable for any injuries, health issues, or other complications that may arise from your participation. You are solely responsible for your safety, choices, and the way you implement the program.

  5. You understand that results are not guaranteed, and it is solely your responsibility to ensure you are following the guidance of your program to assist in achieving results.

Communication & Community Forum Conduct 

  1. As part of this subscription, you will gain access to a private community forum. This space is designed to be supportive, inclusive and empowering for all members.

  2. By joining, you agree to engage respectfully with others at all times. Any form of discrimination, harassment, defamation, slurs, or derogatory comments (including but not limited to those based on race, gender, sexuality, ability, or appearance) will not be tolerated under any circumstances.

  3. Coached By B reserves the right to remove any posts or comments that violate these guidelines and may cancel your access to the forum or the entire service immediately, without refund, if these standards are breached.

  4. This is a space to uplift, not tear down. Please contribute with kindness, curiosity, and care.

Check-Ins

  1. Check-ins are provided as a tool for your own self-reflection and accountability. These are self-managed and will not receive a response or feedback from Coached By B.

  2. You are encouraged to complete your check-in each week to track your progress and stay aligned with your goals. If you choose not to complete it, you acknowledge this may impact your ability to stay consistent and monitor your results effectively.

  3. Check-ins are optional but highly recommended as part of your personal growth and commitment to the program.

Intellectual Property 

  1. You understand that Coached By B may use your videos and/or photos of the client to market and promote their service. You are not entitled to any compensation for this use. 

  2. You will gain access to educational content including but not limited to e-books, meal plans, nutrition guides, and spreadsheets. You are not permitted to copy or distribute this. If you do, your service will be cancelled immediately.

Personal Information 

  1. You understand that your personal information will be collected and stored for the purpose of your service. Your personal information will be kept confidential and will not be shared with a third party without your consent. 

  2. Upon signing up for online coaching services, you hereby consent to being added to the email mailing list of Coached By B. You acknowledge that you may receive promotional and informational emails from Coached By B, and may opt-out of the mailing list at any time by following the unsubscribe link provided in the emails.